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Return Policy
Last Updated: January 27, 2025
At Mihi.Company, we want you to be completely satisfied with your purchase. If for any reason you're not happy with the items you’ve purchased, we offer a return policy for clothing items under the conditions outlined below.
1. Eligibility for Returns
To be eligible for a return, your item must meet the following criteria:
  • The item must be unused, unwashed, and in its original condition.
  • The item must have all original tags attached.
  • Returns are accepted within 14 days from the date you receive the product.
2. Non-Returnable Items
Certain items are non-returnable due to hygiene reasons.
If you received an item that is damaged, defective, or incorrectly shipped, please contact us at support@mihi.companywithin 7 days of receiving your order.
3. How to Return Your Item
To initiate a return, please follow these steps:
  1. Contact Us: Email us at support@mihi.company with your order number and the item(s) you would like to return.
  2. Return Authorization: Once we confirm that your item is eligible for return, we will send you a Return Authorization and instructions on how to send the item back to us.
  3. Packaging: Pack your item securely in its original packaging, including all original tags and accessories.
  4. Shipping: Ship the item back to the address provided in your Return Authorization. The cost of return shipping is the responsibility of the customer unless the item is defective or incorrectly shipped.
4. Refunds
Once your return is received and inspected, we will process your refund. Please note:
  • Refunds will be issued to the original payment method.
  • The processing time for your refund may take 5-10 business days depending on your bank or payment provider.
  • The original shipping charges are non-refundable unless the item is defective or there was an error in processing your order.
5. Exchanges
If you would like to exchange an item for a different size, color, or style, we recommend returning the item and placing a new order for the desired product. You can follow the same return procedure mentioned above.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at support@mihi.company. We will provide you with instructions on how to return the damaged or defective item, and we will cover the return shipping costs.
7. International Returns
For international returns, please note that the customer is responsible for return shipping costs and any customs duties. If the item is defective or we made an error in your order, we will cover the cost of return shipping.
Contact Us
If you have any questions or concerns about our return policy, please contact us at:
Email: support@mihi.company